[et_pb_section fb_built=”1″ _builder_version=”3.24.1″ custom_padding=”10px||”][et_pb_row _builder_version=”4.5.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_cta title=”BC Ferries, Standardized Education and Assessment” button_text=”Click Here” _builder_version=”4.6.5″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n
“MarineLS has worked with Knowledge Solutions on many successful projects over the years and they are terrific to team with.\u00a0 They truly believe in a collaborative team approach and work tirelessly to ensure the best possible outcome for the client.\u00a0 We always welcome the opportunity to team with Knowledge Solutions.”\u00a0<\/p>\n
Murray Goldberg, Founder and CEO of Marine Learning Systems<\/p>\n
[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.5.6″ _module_preset=”default”][et_pb_column type=”4_4″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_text _builder_version=”4.5.6″ _module_preset=”default”]<\/p>\n
BC Ferries (BCF) is one of the largest ferry operators in the world, providing service on 25 routes to 47 terminals with a fleet of 35 vessels.\u00a0 BC Ferries is an essential transportation link that connects coastal communities and facilitates the movement of people, goods and services.<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.5.6″][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text admin_label=”Lesson Tip (class %22dc-ct-lessonTip%22)” module_class=”dc-ct-lessonTip” _builder_version=”4.5.6″ width=”100%” module_alignment=”center”]<\/p>\n
The Learning Need:<\/strong>\u00a0BC Ferries faced a unique challenge of how to consistently train new employees or existing employees moving positions.\u00a0 Traditionally BCF used familiarization (i.e. job shadowing) to train employees, relying on new employees observing experienced employees to gain job, vessel and route knowledge. This approach had mixed success, and BCF required a learning solution that provided for standardized and measurable training.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.5.6″ _module_preset=”default” custom_margin=”|auto|-75px|auto||”][et_pb_column type=”4_4″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_text _builder_version=”4.5.6″ _module_preset=”default”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.5.6″ _module_preset=”default” min_height=”844px”][et_pb_column type=”1_2″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_text _builder_version=”4.5.6″ _module_preset=”default”]<\/p>\n The Standardized Education and Assessment (SEA) Program was developed to address this need. SEA was created by a passionate team of stakeholders and a client leader with a strong vision of a learning culture shift at BC Ferries.\u00a0 Knowledge Solutions is proud to have been instrumental in the design, development and implementation of this world class training program which puts employees at the heart of learning while contributing to a safety-first culture within this dynamic organization.<\/p>\n The SEA Program combines a standardized approach to job-based learning with the ability to customize training by the vessel, route and\/or terminal of the learner.\u00a0 The program uses a blended training approach consisting of self study, in person \u201chands on\u201d practical training and a rigorous assessment framework that includes demonstrative, verbal and written components.<\/p>\n Knowledge Solutions worked collaboratively with the client lead, key stakeholders, and many dedicated and knowledgeable employees at BC Ferries by providing the role of project manager, instructional design, development and implementation of the curriculum.\u00a0 Our work also included working closely with MarineLS to design the custom Learning Management System built to house the SEA Program. This custom LMS allows the curriculum to be uniquely generated for each position, vessel, route and terminal within the organization and is now available throughout the fleet via Remote Training Servers.\u00a0 The LMS allows for the efficient delivery of the curriculum and tracking of candidate completion while ensuring ease of content maintenance.<\/p>\n The program was initially developed for the position of Deckhand but it\u2019s early success led to the development of the program for all 32 operational positions within the Deck, Engineering, Catering and Terminal lines of business at BC Ferries.\u00a0 BC Ferries now has over 600 SEA Trainers and all new employees or existing employee moving positions must successfully complete the SEA Training Program to be cleared to work in their position.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.5.6″ _module_preset=”default”][et_pb_image src=”http:\/\/knowledgesolutions.ca\/WP\/wp-content\/uploads\/2020\/09\/SEA-Home-1.jpg” alt=”SEA-LMS-Homepage” title_text=”SEA-Home-1″ _builder_version=”4.5.6″ _module_preset=”default”][\/et_pb_image][et_pb_image src=”http:\/\/knowledgesolutions.ca\/WP\/wp-content\/uploads\/2020\/09\/SEA-DeckDept-2.jpg” alt=”SEA-LMS-Deckhand-Homepage” title_text=”SEA-DeckDept-2″ _builder_version=”4.5.6″ _module_preset=”default”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" “MarineLS has worked with Knowledge Solutions on many successful projects over the years and they are terrific to team with.\u00a0 They truly believe in a collaborative team approach and work tirelessly to ensure the best possible outcome for the client.\u00a0 We always welcome the opportunity to team with Knowledge Solutions.”\u00a0 Murray Goldberg, Founder and CEO […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10303","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=\/wp\/v2\/pages\/10303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10303"}],"version-history":[{"count":3,"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=\/wp\/v2\/pages\/10303\/revisions"}],"predecessor-version":[{"id":10614,"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=\/wp\/v2\/pages\/10303\/revisions\/10614"}],"wp:attachment":[{"href":"https:\/\/knowledgesolutions.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}The Solution<\/h3>\n